Official Document – Privacy & Data

Dis888 Privacy Policy – Member Personal Data Protection

Dis888 takes every member's privacy seriously. This policy clearly explains how we collect, use, protect, and manage your personal data in line with international data protection standards.

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SSL Encryption
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Sale of Data to Third Parties
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Security Monitoring
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Transparent & Accountable

Dis888's Six Core Data Protection Pillars

Your data is more than just a file in our system — it is the trust you place in dis888. Here is how we honour that trust.

Comprehensive 256-bit SSL Encryption

Every piece of data transmitted between your device and dis888's servers is protected by 256-bit SSL encryption — the same level of security used by the world's leading banking and financial institutions. None of your data moves without protection.

No Sale of Data to Third Parties

Dis888 has never and will never sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. Your data belongs to you — not to us as a business asset.

Secure & Controlled Data Storage

All personal data is stored on servers protected by multi-layer firewalls, role-based access controls, and round-the-clock security monitoring. Only authorised staff may access member data, and every access is meticulously logged.

Your Right of Access & Data Correction

As a dis888 member, you have the right to request a copy of the personal data we hold, request correction of any inaccurate information, and in certain circumstances request deletion of your data. Contact our support team to process any of these requests.

Cookie & Personal Preference Controls

Dis888 uses cookies to improve the user experience, performance analytics, and session security. You can manage your cookie preferences at any time through your browser settings without affecting the core functions of the platform.

Marketing Communication Controls

You have full control over marketing communications from dis888. Unsubscribe from promotional emails or notifications at any time via your account settings. However, important account security notifications cannot be disabled for your protection.

This policy was last updated on 1 January 2026

1 Introduction

Welcome to the dis888 Privacy Policy. This document clearly and transparently explains how dis888 ("we", "Platform") collects, processes, stores, and protects your personal information when you use our platform at dis888.win.

Your privacy is our priority. From day one of dis888's operations, we have built a robust data security infrastructure because we believe member trust is the foundation of a healthy and sustainable business. This policy is formulated in accordance with international data protection best practices and applicable legislation.

By using the dis888 platform — whether through our website or mobile app — you agree to the data collection and usage practices described in this Privacy Policy. If you do not agree, please discontinue use of our platform.

Note: This Privacy Policy is to be read together with Terms and Conditions dis888 and forms part of it. Together, these two documents constitute the entire agreement between you and dis888.

2 Personal Data We Collect

Dis888 only collects data genuinely necessary for legitimate platform operations. The following are the categories of data we collect:

Data Categories Examples of Information Requirements
Identity Data Full name, date of birth, identity card/passport number Mandatory (KYC)
Contact Data Email address, mobile number, residential address Mandatory
Financial Data Bank account details, deposit and withdrawal records Mandatory
Technical Data IP address, device type, browser, operating system Automatic
Game Data Betting history, wins, and session play time Automatic
Communication Data Customer support chat records and feedback When interacting
Data Minimisation Principle: dis888 does not collect data beyond the stated operational requirements. We continually reassess our data collection needs to ensure only genuinely necessary information is retained.

3 How We Collect Your Data

Dis888 collects your personal data through several transparent methods:

  • Account Registration: Information you fill in when registering a new account, such as name, email, phone number, and bank details.
  • KYC Verification: Documents you upload during the identity verification process, including copies of your ID card or passport and proof of address.
  • Platform Usage: Data generated automatically while you play, place bets, or interact with platform features.
  • Deposits & Withdrawals: Financial transaction information processed through payment providers integrated with our platform.
  • Customer Support: Information you provide when contacting our support team via live chat, email, or other channels.
  • Cookies & Tracking Technologies: Technical data collected automatically via cookies, tracking pixels, and similar technologies when you browse our platform.
  • Bonus & Promotions Programme: Additional information you provide when participating in any dis888 promotion or loyalty programme.

Each of these data collection methods is implemented transparently. You will be informed of the purpose of data collection at the relevant time.

4 Purpose of Data Use

Dis888 uses your personal data for the following purposes only, and for no other purpose without your consent:

  • Account Management: Creating, verifying, and managing your account on the dis888 platform.
  • Transaction Processing: Processing deposits, withdrawals, and all financial transactions securely and accurately.
  • Regulatory Compliance: Fulfilling legal obligations including AML (Anti-Money Laundering), KYC requirements, and reporting to the relevant authorities.
  • Platform Security: Identifying and preventing fraud, unauthorised access, and other illicit activities on the platform.
  • Service Improvements: Analysing usage patterns to improve platform performance, user experience, and game offerings.
  • Service Communications: Sending important notifications related to your account, security, and changes to terms of service.
  • Marketing (with consent): Sending promotional offers, bonuses, and new game information — only if you have given consent to receive them.
  • Customer Support: Providing technical assistance and resolving any issues related to your account or games.
Legal Basis: Every data processing activity we carry out has a valid legal basis — whether based on contract (account operational requirements), legal obligation, legitimate interest, or your explicitly given consent.

5 Data Sharing With Third Parties

Dis888 does not sell your personal data. However, in the course of platform operations, we may need to share your data with the following limited categories of third parties:

  • Payment Providers: Financial institutions and digital wallet providers that process your transactions. Data sharing is minimal and limited to information required to complete the transaction only.
  • Game Software Providers: Game developers who provide content to the dis888 platform. Only the technical data required to run the games is shared, not full personal information.
  • Authority: Law enforcement agencies, regulatory bodies, or courts when dis888 is required to do so by law or court order.
  • Auditors & Professional Advisors: Law firms, accountants, and auditors bound by strict professional confidentiality obligations.
  • Technical Service Providers: Cloud hosting and cybersecurity companies that help us manage the platform infrastructure, subject to strict data processing agreements.

All third parties working with dis888 are required to respect the security of your personal data and process it only in accordance with our instructions and applicable law. They are not permitted to use your data for their own purposes.

6 Your Data Security

Dis888 continually invests in the latest data security infrastructure. The protective measures we implement include:

  • End-to-End Encryption: All communications between your browser and our servers are secured by TLS 1.3 protocol with 256-bit encryption.
  • Two-Factor Authentication (2FA): An additional security layer for login and withdrawal to ensure only you can access your account.
  • 24/7 Monitoring: A real-time threat detection system that monitors suspicious activity around the clock without interruption.
  • Internal Access Controls: Only specifically authorised dis888 staff may access sensitive member data, and every access is logged and audited.
  • Regular Security Testing: Penetration testing and vulnerability assessments are conducted periodically by independent security experts.
  • Secure Data Backup: Data is regularly backed up to separate secure locations to ensure service continuity.
Shared Responsibility: While dis888 takes all reasonable security measures, the security of your account also depends on you. Please use a strong password, enable 2FA, and never share your login credentials with anyone.

7 Cookies & Tracking Technologies

Dis888 uses cookies and similar tracking technologies to enhance the user experience and ensure platform security. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login session verification and security. These cookies cannot be disabled.
  • Performance & Analytics Cookies: Helps us understand how members use the platform so we can make improvements. Data is collected in aggregate and does not personally identify individuals.
  • Functional Cookies: Storing your preferences such as language, display settings, and game preferences to deliver a more personalised experience.
  • Marketing Cookies: Used to show you relevant promotions and offers based on your interests and gaming activity. You may opt out of these cookies.

You can manage or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality or user experience of the dis888 platform.

8 Your Rights as a Member

Dis888 respects your rights regarding personal data. As a member, you have the right to:

Right of Access

Request a copy of the personal data we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete data.

Right to Erasure

Request deletion of your data under certain permitted circumstances.

Right to Restriction

Request that we restrict the processing of your data under certain circumstances.

Right to Portability

Receive your data in a machine-readable format.

Right to Object

Object to the processing of your data for direct marketing purposes.

To exercise any of the above rights, please contact our customer support team via live chat or email. We will process your request within 30 business days. In complex cases, this period may be extended to 60 days with prior notification to you.

No fee is charged to process requests relating to your data rights, unless the request is clearly unfounded or repeatedly submitted without reasonable cause.

9 Data Retention & Deletion

Dis888 retains your personal data for as long as your account is active and for any additional period required by law and regulatory obligations. In general:

  • Active Account Data: Retained for as long as your account is active and in good standing.
  • Data After Account Closure: Financial transaction records and KYC data are retained for a minimum of 7 years after account closure to meet AML and tax legal requirements.
  • Communication Data: Customer support records and communications are retained for 3 years.
  • Technical Data (Logs): System logs and analytics data are retained for 12 months.

Once the retention period expires, data is securely deleted using methods that ensure it cannot be recovered. We conduct regular reviews of our data inventory to ensure no data is retained beyond the required period.

10 Third-Party Links

The dis888 platform may contain links or references to third-party websites or services. Please note that this Privacy Policy applies solely to the dis888 platform.

Dis888 is not responsible for the privacy practices or content of any third-party websites. We encourage you to read the privacy policy of every website you visit outside our platform. Your access to third-party websites is at your own risk.

Payment providers such as FPX, DuitNow, and Touch 'n Go eWallet have their own privacy policies governing how they handle your transaction data on their end. Please refer to their respective privacy policies for more information.

11 Children's Privacy

The dis888 platform is strictly for individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18.

If you believe a child has registered an account or provided personal data to us, please contact our support team immediately. We will take prompt action to delete the account and associated data as soon as we receive the report and verify the situation.

Parents and guardians are encouraged to monitor their children's online activity and use appropriate parental control software to block access to online gambling platforms.

12 Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by dis888, please contact us through the following channels:

  • Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom corner of the dis888 platform.
  • Email: Send your privacy enquiries to [email protected]. We aim to respond within 2 business days.
  • Help Centre: Visit the FAQ us for answers to frequently asked questions about privacy and data.

Dis888 is committed to resolving any privacy-related complaints fairly, transparently, and within a reasonable timeframe. Your satisfaction and trust are our priority.

Our Commitment: This Privacy Policy will be updated from time to time to reflect changes in our practices or legal requirements. Any material changes will be communicated to you via your registered email or in-platform notification at least 14 days before taking effect.

Your Data is Safe. Your Platform is Trusted.

Join millions of Malaysian members who play with peace of mind at dis888 — a platform that puts security, privacy, and fair play first.

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